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Monday, May 6, 2024

CITY OF MORENO VALLEY: Moreno Valley Utility (MVU) Customers Get Extra Time to Pay Bills, and May Also Qualify for Covid-19 Discount

Billpaymentassistance

City of Moreno Valley issued the following announcement on Dec. 29.

The Mayor and City Council have unanimously approved a new Covid-19 Utility Assistance program for Moreno Valley Utility (MVU) electricity customers that includes a Covid-19 discount for qualifying customers. The Utility Assistance program is intended to help both residential and small-business customers.

Residential customers can apply for an extended payment period of 12 months to pay an outstanding balance incurred since March 2020. In addition, if a customer’s income has declined significantly due to Covid-19, the customer may also qualify for a discount of up to 30 percent, to be applied retroactively to balances accumulated since March 2020.

Small-business customers can apply for an extended payment period of up to 24 months.

"The City Council and I are doing everything in our power to relieve some of the pressure many of our residents are facing due to the coronavirus," said Dr. Yxstian Gutierrez, Mayor of Moreno Valley.

The Utility Assistance program applies only to qualifying electricity customers of Moreno Valley Utility.

Please call the Moreno Valley Utility Customer Service line at 844-341-6469 or visit Moreno Valley Utility at www.moval.org/mvu for more information. 

Original source can be found here.

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